Returns (if applicable)
Our policy lasts for 7 days. Later than that, unfortunately, we can’t offer you a refund or exchange.
Your item must be in the same condition when you received it and unused. It also must be returned in original packaging.
To complete your return, attached the receipt or proof of purchase.
Certain situations where we granted partial refunds (if applicable)
Any item that is not in original condition.
Any item that is returned after 30 days.
Refunds (if applicable)
Once we have inspected your return item, we will notify you by email the approval or rejection of your refund.
If your refund is approved, your refund will be processed and a credit will be applied automatically to your credit card or account bank. This process may take a certain amount of time (three working days).
Late or missing refunds (if applicable)
If your refund has not been received within the specified time, contact your bank, it may take some time before your refund is posted.
If you have done the recommendation and your refund is still not been received yet, kindly contact us at andini.boutique2020@gmail.com.
Sale items (if applicable)
Sale items are the item which has been purchase during sale or promotion.
Only regular-priced items can be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
Only damaged or defective items may be exchanged upon receiving them. Contact us at andini.boutique2020@gmail.com for approval and send the item to A-32-13, Kompleks EVO, Jalan Pusat Bandar 2, Seksyen 9, 43650 Bandar Baru Bangi, Selangor Darul Ehsan.
Shipping (if applicable)
You may ship your item for return to A-32-13, Kompleks EVO, Jalan Pusat Bandar 2, Seksyen 9, 43650 Bandar Baru Bangi, Selangor Darul Ehsan.
The shipping cost is non-refundable. You are responsible to pay your own shipping cost for returning your item.